Return Policy

Last updated: September 2025

At The Wear Test, we want you to be satisfied with your fragrance decant purchases. This policy outlines our refund and return procedures.

General Policy

Due to the personal nature of fragrance products and hygiene considerations, we generally do not accept returns of opened or used decants. However, we understand that issues can arise and will work with you to resolve them.

Eligible Refunds

We will provide refunds or replacements in the following situations:

Damaged Products: Items damaged during shipping
Incorrect Orders: Wrong fragrance or size sent
Defective Products: Leaking containers
Non-Delivery: Orders that fail to arrive within reasonable timeframes

Non-Eligible Returns

We cannot accept returns for:

Change of mind or fragrance preference
Allergic reactions (please test carefully)
Normal fragrance performance variations
Orders placed more than 30 days ago

How to Request a Refund

To request a refund or report an issue:

Contact us within 7 days of receiving your order
Email us at theweartest@gmail.com
Include your order number and photos of any damage
Describe the issue clearly

Refund Process

Once your refund request is approved:

Refunds will be processed to your original payment method
Processing time: 3-5 business days
You will receive email confirmation
Shipping costs are non-refundable unless we made an error

Shipping Damage

If your order arrives damaged:

Take photos immediately
Contact us within 48 hours
Keep all packaging materials
We will work with the shipping carrier to resolve the issue

Contact Us

For any refund-related questions or to start a return process:

Email: theweartest@gmail.com

Response Time: Within 24-48 hours

We appreciate your understanding and look forward to providing you with an excellent fragrance discovery experience.